About this policy
This policy explains the cookies and similar technologies, such as local storage, used on nanoping.com, in the NanoPing portal at user.nanoping.com, and in the dashboard of the NanoPing software on your nodes. It is run by Steinwurf ApS, Niels Jernes Vej 10, 9220 Aalborg Ø, Denmark. How we handle personal data in general is described in our Privacy Policy.
Cookies are small files a website stores in your browser. Local storage and session storage work in a similar way. We call them all cookies below.
Your choice
The first time you visit nanoping.com, we ask which cookies you allow. Only necessary cookies are used until you choose, and marketing cookies stay off unless you turn them on. We ask again after 12 months.
You can change your choice at any time, here or through the Cookie settings link at the bottom of every page.
If you turn a category off, we remove the cookies we can reach and reload the page. Cookies that other companies set on their own domains can only be removed in your browser settings.
Cookies on nanoping.com
Necessary
These keep the site working and secure, and remember your cookie choice. They cannot be turned off.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
np-consent (local storage) |
NanoPing | Remembers your cookie choice | 12 months |
__cf_bm, _cfuvid, cf_clearance |
Cloudflare | Tells people from bots and protects the site against attacks | Up to the end of your visit, or 30 minutes |
| Set by Pipedrive web forms | Pipedrive | Makes the contact form work and blocks spam. Only on the contact page | See Pipedrive's cookie policy |
np-chat (local storage) |
NanoPing | Keeps your chat conversation open as you move between pages. Only set once you send a chat message | Until the chat ends, 24 hours after it was last used |
| Set by Cloudflare Turnstile | Cloudflare | Checks that chat messages come from people, not bots. Only when you open the chat | See Cloudflare's cookie policy |
Marketing
These show us which companies visit and which ads bring people to the site. Used only if you allow marketing cookies.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
_lfa (cookie and local storage), _lfa_expiry (local storage) |
Leadfeeder (Dealfront) | Recognises returning visits and identifies the company, not the person, behind a visit from the network it comes from | 1 year |
_rdt_uuid (cookie), _rdt_cfg (session storage) |
Measures visits that come from our ads on Reddit | 90 days, session storage until you close the tab | |
_gcl_au |
Google Ads | Measures visits and sign-ups that come from our ads on Google | 90 days |
Without cookies
- Plausible counts page views and clicks without cookies and without storing IP addresses or other personal identifiers. Because it does not store anything in your browser, it runs without asking.
- YouTube videos in some blog posts are embedded in YouTube's privacy-enhanced mode. YouTube stores nothing in your browser until you play a video. When you do, YouTube may set its own cookies, as described in Google's privacy policy.
Cookies in the NanoPing portal
The portal at user.nanoping.com only uses cookies it needs to sign you in, keep your account secure and take payments. It does not use analytics or advertising cookies, so it does not ask for consent.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| Functional cookies | NanoPing | Keep you signed in and remember settings such as your theme | Until you close the browser, or up to 7 days. Your theme choice stays until you clear it |
| Set by Google, GitHub or Microsoft | Your sign-in provider | Signs you in, only if you choose to sign in with them | See the provider's policy |
| Set by Cloudflare Turnstile | Cloudflare | Checks that sign-ups come from people, not bots | See Cloudflare's cookie policy |
__stripe_mid, __stripe_sid |
Stripe | Prevents payment fraud | 1 year and 30 minutes |
Cookies in the NanoPing dashboard
The dashboard of the NanoPing software runs on your own nodes. It uses cookies and browser storage it needs to work, and storage for error reports. It does not use analytics or advertising cookies.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| Functional cookies | NanoPing | Keep you signed in, when a login is set up, and remember layouts, filters and other settings | 6 hours for sign-in. Settings stay until you clear them |
sentryReplaySession (session storage), sentry-offline (IndexedDB) |
Sentry | Hold error reports until they can be sent. Reports are sent automatically only if you allow it in the dashboard settings | Until you close the tab, or until the report is sent |
Managing cookies in your browser
You can also see, block and delete cookies in your browser settings. Blocking all cookies may stop parts of the site and the portal from working, such as signing in. Your browser settings apply to all cookies at once, so use the cookie settings above to choose by category on nanoping.com.
Changes to this policy
We update this policy when the cookies we use change. The date at the top shows when it last changed.
Contact
Questions about cookies: contact@nanoping.com.